9 years at CMI Commercial
Rachel Singh
Business Development Manager
Rachel looks after new business and onboarding for CMI. She's worked in freight her whole career and joined CMI in 2017 from a national 3PL. She handles every new enquiry personally for the first 90 days.
9
Years at CMI
Joined 2017
3+
Customer references
Available on request
4
Specialist areas
Commercial
Direct
Phone & email
No call centre
Specialist areas
What Rachel owns
New customer onboardingSolution designTender responseAccount growth
Onboarded 60+ new accounts since 2020
CMI's Net Promoter Score lead
Speaks English, Punjabi and conversational Spanish
Off the clock
Rock climbing
Rachel climbs gritstone routes across the Peak District every weekend it isn't raining (and most weekends it is). She also coaches a youth climbing club in Leeds.
Interests
Rock climbingPunjabi cookeryTravel — solo tripsStand-up comedy nights
What customers say
Working with Rachel
"Rachel won our tender by asking better questions than any other forwarder we spoke to."
"She built our solution around our quirks, not the other way around. Refreshing."
"Three years in and Rachel still picks up the phone like we're a brand-new customer."
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