28 years at CMI Leadership
Sarah Mitchell
Managing Director
Sarah joined CMI as a customs clerk in 1998 and took the helm as MD in 2014. She's spent her career inside one independent freight forwarder — and built the kind of business she always wanted to work in: senior people answering the phones, plain English on every invoice, and a culture that promotes from within.
28
Years at CMI
Joined 1998
3+
Customer references
Available on request
4
Specialist areas
Leadership
Direct
Phone & email
No call centre
Specialist areas
What Sarah owns
Strategy & growthCustomer relationshipsCustoms reformTeam building
Joined as a customs clerk, promoted to MD in 2014
Led CMI's post-Brexit customs build-out from day one
FCILT — Chartered Member of the Institute of Logistics & Transport
Off the clock
Fell running on the Yorkshire moors
Sarah trains for the Three Peaks every spring — usually before the office is open. The moors are where she does her best thinking about the year ahead.
Interests
Fell runningCharity trustee — Yorkshire Air AmbulanceReading WWII historyCoastal walking
What customers say
Working with Sarah
"Sarah picked up the phone herself on a Sunday when our Christmas stock was sitting at Holyhead. That's the kind of MD you don't forget."
"She's the most straight-talking person in our supply chain. No salesy nonsense, just answers."
"Eleven years working with Sarah and her team. They've grown with us, not just shipped for us."
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